Standard Chartered Bank Nigeria Recruitment For Trade Service Officer

Standard Chartered Bank – We’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. As a leading international bank, we strive to help people and businesses prosper across Asia, Africa and the Middle East.

We are recruiting to fill the position below:

Job Title: Trade Service Officer

Job ID: 2300014098
Location: Victoria Island, Lagos
Job: Operations
Schedule: Full-time
Employee Status: Permanent

Overall Responsibilities:

  • To assist the Team Lead Ops in managing and overseeing the day-to-day Core Operation team with the aim to achieve:
  • Operational standards / compliance
  • Increased productivity and efficiency
  • Good cost control within the team
  • Good quality control on operational / transactional risks
  • Compliance with regulations relating to Trade
  • Drive and monitor initiatives and activities to improve daily operations in view of accuracy, efficiency and services.
  • Work closely with Trade Product Operation and GBS to standardize, simplify, improve, and streamline process to strive for continuous productivity improvement.
  • Work closely with Trade Client Operation team to continuously drive tier 1 client experience improvements.

Key Responsibilities

  • Ensure that documents received are treated same day and at most, before end of SLA
  • Seeking approvals, when Necessary, through RM/CM.
  • Handling of import Bills for Collections document
  • Completion of all push backs on trade transaction dashboard and follow up with GBS for completion and release issuance.
  • Ensure Bill of Exchange are sent to individual without delay
  • Performs technical and physical validation of all bills shipping document received
  • Receipt of Acceptance of Bill of Exchange, processing, follow up for release of acceptance on IMEX after which endorsement of the shipping document to client where ACP is completed
  • Primary vault key holder
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Key Relationships

  • Head & team members of Trade Operations
  • Head & managers of GBS
  • Trade BRM
  • Group Trade Operations & Centre of Excellence
  • Local TB Product Management
  • CCIB Head, RMs & CMs
  • BB Head, RMs
  • Business Technology
  • Front Office & Middle Office
  • Other Operations Functions
  • Other Functions (HR, Finance, Legal & Compliance, Tax)
  • Audit and investigations

Role Specific Technical Competencies:

  • Business Governance and Support
  • Business facilitation
  • Business Partnering
  • Process Management
  • Manage Change
  • Service Delivery and Operations
  • Products + Processes




How to Apply
Interested and qualified candidates should:
Click here to apply


Application Deadline 8th August, 2023; 11:59:00 PM

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