Customer Service Representative at Tetra Pak – Available Now

Customer Service Representative at Tetra Pak – Available Now. Applications are now invited from all interested and suitably qualified persons to fill the position of a Customer Service Representative as stated above. Below is all you need to know, the requirements, and how to apply.

Tetra Pak Recruitment: At Tetra Pak, we commit to making food safe and available, everywhere, and we protect what’s good – protecting food, protecting people and protecting the planet. By doing so we touch millions of people’s lives every day. And we need people like you to make it happen.

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Customer Service Representative at Tetra Pak

We are recruiting to fill the position below:

Location: Lagos, Nigeria

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Summary

• We are looking for a Customer Service Representative based in Lagos, Nigeria, who will report to the Customer Service and Designer Manager.
• The successful candidate will drive order management and design handling operational performance within an assigned portfolio of customers and work on a continuous improvement approach towards process improvement opportunities.

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Duties/Responsibilities

Secure OFPM Execution:

• Secures supply chain PM / AM order fulfillment: Order management, design administration, invoicing, claim administration, logistics.
• Synergy with internal functions: planning, logistics, additional material, marketing, technical service to secure smooth order handling always led to increase productivity.
• Perform Sales forecast End User role

Drive Continuous Improvement:

• Participate in WCM teams to identify process and tools productivity opportunities (office, supply chain pillars)
• Seek for process and system automation opportunities
• Increased overall productivity in front-office and back-office processes
• Focused KPI´s

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Tetra Pak Recruitment Requirements

Below are the requirements for application:

• Degree in Logistics, Supply Chain or equivalent.
• 3 years of experience as a Customer Service Representative
• Ability to maintain an eye for detail in a high pressure working environment whilst maintaining consistency and courtesy.
• Also able to manage multiple tasks while demonstrating time management/ prioritization skills.
• Able to understand and work within defined processes.
• Ability to effectively negotiate solutions to sales and operational planning issues
• Able to work in a matrix organization aligned to account teams and specialist functions.
• Ability to demonstrate a flexible working attitude.
• And also to work effectively in a team environment.
• It requires the ability to quickly gain a full understanding of customer operational needs.
• Requires strong business communication skills at all levels and disciplines; both written and oral.
• Requires a high degree of accuracy in collating, checking and analyzing data and information.
• Requires proficiency in MS office skills, with a working knowledge and experience of relevant business systems (SAP).

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Job Benefits

• Market competitive compensation and benefits with flexible working arrangements.
• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape.
• A culture that pioneers a spirit of innovation where our industry experts drive visible results.
• An equal opportunity employment experience that values diversity and inclusion

How to Apply

Interested and qualified candidates should:
Click here to apply

Application Deadline

25th October, 2022.

For more information, check here!