Stanbic IBTC Bank Recruitment Application Portal – How to Apply

Stanbic IBTC Bank Recruitment Application Portal. Head, Contact Centre (SIAML) at Stanbic IBTC Bank. See Below for the requirements and how to Apply for the 2022/2023 Stanbic IBTC Bank Recruitment.

Stanbic IBTC Bank Recruitment Application Portal

We are recruiting to fill the position below:

Job Title: Head, Contact Centre (SIAML)

Job ID: 80403725_80355553
Location: Lagos
Job Type: Full-time
Business Segment: Client Solutions

Job Description

• The head of Client Services helps clients to better understand SIAML products and also acts as liaison between the client and the company.
• S/he is responsible for collaborating with different units and departments in order to improve customer support initiatives and enhance customer satisfaction

Qualifications for Stanbic IBTC Bank Recruitment Application Portal

• First Degree.
• MBA, Certified Customer service professional would be an added advantage
• General knowledge of the financial industry.

Minimum Experience:

• 7 years experience in Personal and Business Banking.
• 2 years investigation experience.
• Ability to manage IT related audit and investigation
• Understanding of operational transactions and improve overall experience.

Behavioural Competencies:

• Upholding Standards
• Leading People
• Developing Practical Approaches
• Developing Strategies
• Resolving Conflict

Technical Competencies:

• Strategic Planning and Reporting
• Control Operational Planning
• Quality Orientation
• Query Resolution

How to Apply
Interested and qualified candidates should:
Click here to apply